LEGAL

Software privacy policy

Last update: October 2025

1. Introduction

With the following information, we would like to give you, as a “data subject”, an overview of how we process your personal data and your rights under data protection laws. In principle, it is possible to use our Internet pages without entering personal data. However, if you would like to make use of special services offered by our company via our website, it may be necessary to process personal data. If the processing of personal data is necessary and there is no legal basis for such processing, we will generally obtain your consent.

Personal data, such as your name, address or email address, is always processed in accordance with the General Data Protection Regulation (GDPR) and in accordance with the country-specific data protection regulations applicable to “seventhings GmbH”. By means of this privacy policy, we would like to inform you about the scope and purpose of the personal data we collect, use and process.

As data controller, we have implemented numerous technical and organizational measures to ensure that personal data processed via this website is protected as completely as possible. However, Internet-based data transmissions can generally have security gaps, meaning that absolute protection cannot be guaranteed. For this reason, you are also free to submit personal data to us by alternative means, for example by telephone or post.

You too can take simple and easy-to-implement measures to protect yourself against unauthorized access to your data by third parties. We would therefore like to take this opportunity to provide you with some information on how to handle your data securely:

l Protect your account (login, user or customer account) and your IT system (computer, laptop, tablet or mobile device) with secure passwords.

l Only you should have access to passwords.

l Make sure that you only ever use your passwords for one account (login, user or customer account).

l Don't use a password for different websites, applications, or online services.

l Especially when using publicly available IT systems or used jointly with other people, you should definitely log out after logging on to a website, an application or an online service.

Passwords should consist of at least 12 characters and should be chosen in such a way that they cannot be easily guessed. Therefore, they should not contain common everyday words, your own names or the names of relatives, but uppercase and lowercase letters, numbers and special characters.

  1. person responsible

Responsible person within the meaning of the GDPR is:

seventhings GmbH

Hainstraße 2, 01097 Dresden, Germany

Representative of the person responsible: The management

  1. data protection officer

You can contact the data protection officer as follows:

DataOrga® GmbH

email: dsb@seventhings.com

You can contact our data protection officer directly at any time if you have any questions or suggestions regarding data protection.

  1. Definitions

The data protection declaration is based on the terms used by the European legislator when adopting the General Data Protection Regulation (GDPR). Our privacy policy should be easy to read and understand both for the public and for our customers and business partners. To ensure this, we would like to explain the terms used in advance.

In this privacy statement, we use the following terms, among others:

  1. personal data

Personal data is any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more particular characteristics that are an expression of the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person.

  1. Affected person

Data subject is any identified or identifiable natural person whose personal data is processed by the controller (our company).

  1. workmanship

Processing is any process carried out with or without the aid of automated processes or any such series of processes in connection with personal data, such as collecting, organizing, storing, adapting or modifying, reading, querying, using, disclosing through transmission, dissemination or any other form of provision, reconciliation or linking, restriction, deletion or destruction.

  1. Restriction of processing

Restriction of processing is the marking of stored personal data with the aim of restricting their future processing.

  1. profiling

Profiling is any type of automated processing of personal data that consists of using this personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects relating to the work performance, economic situation, health, personal preferences, interests, reliability, behavior, whereabouts or changes of location of that natural person.

  1. pseudonymization

Pseudonymization is the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that this additional information is stored separately and is subject to technical and organizational measures which ensure that the personal data is not assigned to an identified or identifiable natural person.

  1. Contract processor

Contract processor is a natural or legal person, authority, agency or other body that processes personal data on behalf of the person responsible.

  1. transceivers

The recipient is a natural or legal person, authority, institution or other body to which personal data is disclosed, regardless of whether it is a third party or not. However, public authorities that may receive personal data as part of a specific investigation mandate under Union or Member State law are not considered recipients.

  1. third

A third party is a natural or legal person, authority, agency or body other than the data subject, the controller, the processor and the persons who, under the direct responsibility of the controller or processor, are authorized to process personal data.

  1. consent

Consent is any expression of will given voluntarily by the data subject in an informed and unequivocal manner in the form of a statement or other unequivocal affirmative action by which the data subject indicates that he or she agrees to the processing of personal data concerning you.

  1. Legal basis of processing

Art. 6 para. 1 lit. a) GDPR (in conjunction with Section 25 para. 1 TDDDG (formerly TTDSG)) serves our company as the legal basis for processing operations in which we obtain consent for a specific processing purpose.

If the processing of personal data is necessary to fulfill a contract to which you are a party, as is the case, for example, in processing operations that are necessary for the delivery of goods or the provision of another service or consideration, the processing is based on Art. 6 para. 1 lit. b) GDPR. The same applies to such processing operations that are necessary to carry out pre-contractual measures, for example in cases of inquiries about our products or services.

If our company is subject to a legal obligation which requires the processing of personal data, such as to fulfill tax obligations, the processing is based on Art. 6 para. 1 lit. c) GDPR.

In rare cases, the processing of personal data could be necessary to protect the vital interests of the data subject or another natural person. This would be the case, for example, if a visitor were injured in our company and his name, age, health insurance data or other vital information would then have to be passed on to a doctor, hospital or other third party. Processing would then be based on Article 6 (1) (d) GDPR.

Ultimately, processing operations could be based on Art. 6 para. 1 lit. f) GDPR. Processing operations that are not covered by any of the above legal bases are based on this legal basis if processing is necessary to protect a legitimate interest of our company or a third party, provided that the interests, fundamental rights and fundamental freedoms of the data subject do not prevail. We are permitted to carry out such processing operations in particular because they have been specifically mentioned by the European legislator. In this respect, he was of the opinion that a legitimate interest could be assumed if you are a customer of our company (recital 47 sentence 2 GDPR).

Our offer is generally aimed at adults. Persons under 16 years of age may not transfer any personal data to us without the consent of their parents or legal guardians. We do not request any personal data from children and adolescents, do not collect it and do not share it with third parties.

  1. Transfer of data to third parties

Your personal data will not be transferred to third parties for purposes other than those listed below.

We only share your personal data with third parties if:

  1. you have given us your express consent in accordance with Article 6 (1) (a) GDPR,
  2. the transfer is permitted in accordance with Article 6 (1) (f) GDPR to protect our legitimate interests and there is no reason to assume that you have an overriding legitimate interest in not sharing your data,
  3. in the event that there is a legal obligation to transfer data in accordance with Article 6 (1) (c) GDPR, and
  4. This is legally permitted and is required in accordance with Article 6 (1) (b) GDPR to process contractual relationships with you.

As part of the processing operations described in this privacy policy, personal data may be transferred to the USA. Companies in the USA only have an appropriate level of data protection if they have certified themselves under the EU-US Data Privacy Framework and the EU Commission's adequacy decision in accordance with Article 45 GDPR therefore applies. We have explicitly stated this in the privacy policy of the service providers concerned. In order to protect your data in all other cases, we have concluded order processing agreements based on the European Commission's standard contractual clauses. If the standard contractual clauses are not sufficient to establish an adequate level of security, your consent may serve as a legal basis for transfer to third countries in accordance with Art. 49 para. 1 lit. a) GDPR. This sometimes does not apply to data transfers to third countries for which the European Commission has issued an adequacy decision in accordance with Article 45 GDPR.

  1. technique

7.1 SSL/TLS encryption

This site is used for warrant the security of data processing and to protect the transmission of confidential content, such as orders, login data or contact requests that you send to us as the operator, SSL or TLS encryption. You can recognize an encrypted connection by the fact that the browser's address line contains “https://” instead of “http://” and by the lock icon in your browser line.

We use this technology to protect the information you submit.

7.2 Data collection when you visit the website

If you only use our website for informational purposes, if you do not register or otherwise provide us with information or do not give consent to processing that requires consent, we only collect data that is technically absolutely necessary to provide the service. This is regularly data that your browser transmits to our server (“in so-called server log files”). Our website collects a range of general data and information each time you or an automated system access a page. This general data and information is stored in the server's log files. The following can be recorded:

  1. browser types and versions used,
  2. the operating system used by the accessing system,
  3. the website from which an accessing system accesses our website (so-called referrer),
  4. the sub-pages, which are accessed via an accessing system on our website,
  5. the date and time of access to the website,
  6. an abbreviated Internet protocol address (anonymized IP address) and
  7. the Internet service provider of the accessing system.

When using this general data and information, we do not draw any conclusions about you personally. Rather, this information is needed to

  1. to deliver the content of our website correctly,
  2. to optimize the content of our website and advertising for it,
  3. to ensure the long-term functionality of our IT systems and the technology of our website, and
  4. to provide law enforcement agencies with the information necessary to prosecute in the event of a cyber attack.

We therefore analyse this collected data and information statistically on the one hand and with the aim of increasing data protection and data security in our company in order to ultimately ensure an optimal level of protection for the personal data we process. The anonymous data in the server log files is stored separately from all personal data provided by a data subject.

The legal basis for data processing is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest results from the data collection purposes listed above.

  1. cookies

8.1 General information about cookies

Cookies are small files that your browser automatically creates and that are stored on your IT system (laptop, tablet, smartphone, etc.) when you visit our site.

Information is stored in the cookie, which results from the specific device being used in each case. However, this does not mean that we are immediately aware of your identity as a result.

The use of cookies serves to make the use of our website more pleasant for you. For example, we use so-called session cookies to recognize that you have already visited individual pages of our website. These are automatically deleted after you leave our site.

In addition, we also use temporary cookies to optimize usability, which are stored on your device for a specific period of time. If you visit our site again to use our services, it will automatically recognize that you have already been with us and what entries and settings you have made so that you do not have to enter them again.

On the other hand, we use cookies to statistically record the use of our website and to evaluate our offer for you for the purpose of optimization. When you visit our website again, these cookies enable us to automatically recognize that you have already visited it. The cookies set in this way are automatically deleted after a defined period of time. The respective storage period of cookies can be found in the settings of the consent tool used.

8.2 Legal basis for using cookies

The data processed by cookies, which is required for the website to function properly, is therefore necessary to protect our legitimate interests and those of third parties in accordance with Article 6 (1) (f) GDPR.

For all other cookies, you have given your consent to this via our opt-in cookie banner in accordance with Art. 6 para. 1 lit. a) GDPR.

8.3 Tips for avoiding cookies in common browsers

You can delete cookies, allow only selected cookies or completely deactivate cookies at any time via the settings on your browser. For more information, visit the support pages of the respective providers:

l Chrome: https://support.google.com/chrome/answer/95647?tid=311178978

l Safari: https://support.apple.com/de-at/guide/safari/sfri11471/mac?tid=311178978.

l Firefox: https://support.mozilla.org/de/kb/cookies-und-website-daten-in-firefox-loschen?tid=311178978

l Microsoft Edge: https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-l%C3%B6schen-63947406-40ac-c3b8-57b9-2a946a29ae09

  1. Content of our website

9.1 Registering as a user

You have the option to register on our website by providing personal data.

Which personal data is transmitted to us is determined by the respective input mask that is used for registration. The personal data you enter is collected and stored exclusively for internal use by us and for our own purposes. We may arrange for the transfer to one or more contract processors, such as a parcel service provider, who also uses the personal data exclusively for internal use attributable to us.

By registering on our website, the IP address assigned by your Internet service provider (ISP), the date and time of registration are also stored. This data is stored in view of the fact that this is the only way to prevent misuse of our services and, if necessary, enables the investigation of committed crimes. It is therefore necessary to store this data for our security. As a matter of principle, this data is not passed on to third parties. This does not apply if we are required by law to disclose data or if the transfer is for law enforcement purposes.

Your registration, subject to voluntary provision of personal data, also serves us to offer you content or services which, due to the nature of the matter, can only be offered to registered users. Registered persons are free to change the personal data provided during registration at any time or to have them completely deleted from our database.

On request, we will provide you with information about which personal data is stored about you at any time. Furthermore, we will correct or delete personal data at your request, provided that there are no legal storage requirements to the contrary. A data protection officer named in this data protection declaration and all other employees are available to the data subject as contact persons in this context.

Your data is processed in the interest of convenient and easy use of our website. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f) GDPR.

9.2 Services/Digital goods

We only transfer personal data to third parties if this is necessary as part of contract processing, for example to the bank responsible for payment processing.

Further transmission of data will not take place or will only take place if you have expressly agreed to the transfer. Your data will not be passed on to third parties without express consent, for example for advertising purposes.

The basis for data processing is Art. 6 para. 1 lit. b) GDPR, which permits the processing of data to fulfill a contract or pre-contractual measures.

  1. web analysis

10.1 We use Matomo

On this website, we have integrated the Matomo component from the provider InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand. We have installed Matomo software on our own server instance in the EU and do not transfer any data to the USA. These processing operations are carried out exclusively with express consent in accordance with Art. 6 para. 1 lit. f GDPR. Matomo is a software tool for web analysis, i.e. for collecting, collecting and evaluating data about the behavior of visitors to websites. Among other things, data is collected about which website a data subject came to a website from (so-called referrer), which sub-pages of the website were accessed or how often and for how long a subpage was viewed. This is used to optimize the website. The software is operated on the server of the person responsible for processing; the data protection-sensitive log files are stored exclusively on this server. Matomo places a cookie on your IT system. By setting the cookie, we are able to analyze the use of our website. Each time you access one of the individual pages of this website, the Internet browser on your IT system is automatically prompted by the Matomo component to transmit data to our server for online analysis. As part of this technical process, we obtain personal data, such as the IP address of the person concerned, which, among other things, helps us to understand the origin of visitors and clicks. Cookies are used to store personal information, such as the access time, the location from which access was made and the frequency of visits to our website. Each time you visit our website, this personal data, including the IP address of the Internet connection you are using, is transmitted to our server. This personal data is stored by us. We do not share this personal information with third parties.

  1. Plugins and other services

11.1 We use Interkom

On our website, we use the Intercom communication platform, provided by Intercom Inc., 55 2nd St, 4th Fl, San Francisco, CA 94105, USA. Data processing purposes: Intercom allows us to interact with visitors to our website and users of our software, including messages, notifications, and in-app chats, to ensure efficient support. Information collected: The information collected may include your name, email address, and other information you provide voluntarily. Legal basis: Processing is carried out to improve the design of our services in accordance with Art. 6 para. 1 lit. f GDPR. Storage location and security: Our intercom instance is hosted on servers in the EU and the data protection-relevant information is stored exclusively on these servers. Cookies: Intercom places cookies on your IT system to enable effective use of the platform. These cookies make it possible to analyse the use of our website. Automatic data transfer: Each time you visit our website or log in to our software, your Internet browser automatically transmits data to the intercom component for support and analysis purposes. Personal information: This includes your IP address, which is used to source visitors and to analyze clicks. Data transfer: We do not share your personal data with third parties and use it exclusively for the stated purposes.

11.2 We use Sentry

We use the Sentry service (Sentry, 1501 Mariposa St #408, San Francisco, CA 94107, USA) to improve the technical stability of our service by monitoring system stability and identifying code errors. These processing operations are carried out exclusively with express consent in accordance with Art. 6 para. 1 lit. f GDPR. As part of processing via Sentry, data may be transferred to third countries. The security of transmission is regularly ensured by so-called standard contractual clauses, which ensure that the processing of personal data is subject to a level of security that complies with the GDPR. We have concluded a valid contract with Sentry for this purpose https://sentry.io/legal/dpa/ Sentry serves these goals alone and does not evaluate any data for advertising purposes. User data, such as information about the device or time of error, is collected anonymously and is not used personally and is then deleted. For more information, please see Sentry's privacy policy: https://sentry.io/privacy/.

  1. Your rights as a data subject

12.1 Right to confirmation

You have the right to request confirmation from us as to whether personal data concerning you is being processed.

12.2 Right to information Art. 15 GDPR

You have the right to receive free information from us about the personal data stored about you and a copy of this data in accordance with legal provisions at any time.

12.3 Right to rectification Art. 16 GDPR

You have the right to request that incorrect personal data concerning you be corrected. You also have the right to request the completion of incomplete personal data, taking into account the purposes of processing.

12.4 Deletion Art. 17 GDPR

You have the right to request that we delete the personal data relating to you immediately, provided that one of the reasons provided for by law applies and insofar as processing or storage is not necessary.

12.5 Restriction of processing Art. 18 GDPR

You have the right to ask us to restrict processing if one of the legal requirements is met.

12.6 Data portability Art. 20 GDPR

You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format. You also have the right to transfer this data to another person responsible without hindrance from us to whom the personal data has been provided, provided that the processing is based on consent in accordance with Article 6 (1) (a) GDPR or Article 9 (2) (a) GDPR or on a contract in accordance with Article 6 (1) (b) GDPR and the processing is carried out using automated procedures, provided that the processing is not necessary for the performance of a task that is in the public interest or in the exercise of official authority which was transferred to us.

In addition, when exercising your right to data portability in accordance with Article 20 (1) GDPR, you have the right to have the personal data transmitted directly from one person responsible to another person responsible, insofar as this is technically feasible and provided that this does not affect the rights and freedoms of other persons.

12.7 Objection Art. 21 GDPR

For reasons arising from your particular situation, you have the right to object at any time to the processing of personal data concerning you on the basis of Article 6 (1) (e) (data processing in the public interest) or f (data processing based on a balance of interests) GDPR.

This also applies to profiling based on these provisions within the meaning of Art. 4 No. 4 GDPR.

If you file an objection, we will no longer process your personal data unless we can prove compelling legitimate reasons for processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

In individual cases, we process personal data for direct marketing purposes. You can object to the processing of personal data for the purpose of such advertising at any time. This also applies to profiling insofar as it is associated with such direct advertising. If you object to us processing for direct marketing purposes, we will no longer process the personal data for these purposes.

In addition, you have the right, for reasons arising from your particular situation, to object to processing of personal data concerning you by us for scientific or historical research purposes or for statistical purposes in accordance with Article 89 (1) of the GDPR, unless such processing is necessary to perform a task in the public interest.

Notwithstanding Directive 2002/58/EC, you are free to exercise your right of objection in connection with the use of information society services by means of automated procedures using technical specifications.

12.8 Withdrawal of consent under data protection law

You have the right to withdraw your consent to the processing of personal data at any time with effect for the future.

12.9 Complaint to a supervisory authority

You have the right to complain to a supervisory authority responsible for data protection about our processing of personal data.

  1. Routine storage, deletion and blocking of personal data

We process and store your personal data only for the period necessary to achieve the storage purpose or if this is provided for by the legislation to which our company is subject.

If the storage purpose ceases to apply or if a prescribed storage period expires, the personal data will be blocked or deleted routinely and in accordance with legal requirements.

  1. Duration of storage of personal data

The criterion for the duration of storage of personal data is the respective legal retention period. At the end of the period, the corresponding data will be routinely deleted, provided that it is no longer required to fulfill or initiate a contract.

  1. Updating and changing the privacy policy

This privacy policy is currently valid and was last updated: October 2025.

As a result of the development of our websites and offers or as a result of changes in legal or regulatory requirements, it may be necessary to change this privacy policy. You can access and print out the current privacy policy at any time on the website at “www.seventhings.com/privacy policy”.

This privacy policy was created with the support of the data protection software: audatis MANAGER.

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