Data protection declaration regarding our software

 


Data protection declaration regarding our software for download

This data protection declaration was created with the support of the data protection software: audatis MANAGER.


Privacy Policy

1. Introduction

With the following information, we would like to give you as a "data subject" an overview of the processing of your personal data by us and your rights under data protection laws. It is generally possible to use our website without entering personal data. However, if you wish to make use of special services of our company via our website, it may be necessary to process personal data. If the processing of personal data is necessary and there is no legal basis for such processing, we will generally obtain your consent.

The processing of personal data, such as your name, address or e-mail address, is always carried out in accordance with the General Data Protection Regulation (GDPR) and in accordance with the country-specific data protection regulations applicable to "ITEXIA GmbH". By means of this privacy policy, we would like to inform you about the scope and purpose of the personal data we collect, use and process.

As the controller, we have implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. Nevertheless, internet-based data transmissions can generally have security gaps, meaning that absolute protection cannot be guaranteed. For this reason, you are free to transmit personal data to us by alternative means, for example by telephone or post.

You can also take simple and easy-to-implement measures to protect yourself against unauthorized access to your data by third parties. We would therefore like to give you some tips here on how to handle your data securely:

  • Protect your account (login, user or customer account) and your IT system (computer, laptop, tablet or mobile device) with secure passwords.
  • Only you should have access to the passwords
  • .
  • Make sure that you only ever use your passwords for one account (login, user or customer account)
  • .
  • Do not use one password for different websites, applications or online services.
  • It is particularly important when using publicly accessible IT systems or IT systems that are shared with other people: you should always log out after logging in to a website, application or online service.

Passwords should consist of at least 12 characters and be chosen so that they cannot be easily guessed. Therefore, they should not contain common everyday words, your own name or the names of relatives, but should contain upper and lower case letters, numbers and special characters.

2. Controller

The controller within the meaning of the GDPR is:

ITEXIA GmbH
Hainstrasse 2 , 01097 Dresden, Germany

Representative of the controller: The management

3. data protection officer

You can contact the data protection officer as follows:

DataOrga® GmbH E-Mail: dsb@seventhings.com

You can contact our data protection officer directly at any time with any questions or suggestions regarding data protection.

4. Definitions

The data protection declaration is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our data protection declaration should be legible and understandable for the general public, as well as our customers and business partners. To ensure this, we would like to explain the terminology used in advance.

We use the following terms, among others, in this privacy policy:

  1. Personal data
    Personal data means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person
  2. .
  3. Data subject
    Data subject is any identified or identifiable natural person, whose personal data is processed by the controller (our company).
  4. Processing
    Processing means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
  5. Restriction of processing
    Restriction of processing is the marking of stored personal data with the aim of restricting its future processing.
  6. Profiling
    Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements
  7. .
  8. Pseudonymization
    Pseudonymization is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data are not attributed to an identified or identifiable natural person
  9. .
  10. Processor
    Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller
  11. .
  12. Recipient
    Recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.
  13. Third party
    Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorized to process personal data
  14. .
  15. Consent
    Consent is any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her
  16. .

5. Legal basis for processing

Art. 6 para. 1 lit. a) GDPR (in conjunction with Section 25 para. 1 TTDSG) serves our company as the legal basis for processing operations for which we obtain consent for a specific processing purpose.

If the processing of personal data is necessary for the performance of a contract to which you are a party, as is the case, for example, with processing operations that are necessary for the delivery of goods or the provision of another service or consideration, the processing is based on Art. 6 para. 1 lit. b) GDPR. The same applies to such processing operations that are necessary for the implementation of pre-contractual measures, for example in cases of inquiries about our products or services.

If our company is subject to a legal obligation which requires the processing of personal data, such as for the fulfillment of tax obligations, the processing is based on Art. 6 para. 1 lit. c) GDPR.

In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or another natural person. This would be the case, for example, if a visitor were injured in our company and their name, age, health insurance data or other vital information would have to be passed on to a doctor, hospital or other third party. The processing would then be based on Art. 6 para. 1 lit. d) GDPR.

Finally, processing operations could be based on Art. 6 para. 1 lit. f) GDPR. This legal basis is used for processing operations which are not covered by any of the abovementioned legal grounds, if processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data. We are permitted to carry out such processing operations in particular because they have been specifically mentioned by the European legislator. In this respect, it took the view that a legitimate interest could be assumed if you are a customer of our company (Recital 47 Sentence 2 GDPR).

Our offer is generally aimed at adults. Persons under the age of 16 may not transmit any personal data to us without the consent of their parents or legal guardians. We do not request personal data from children and young people, do not collect it and do not pass it on to third parties.

6. Transfer of data to third parties

Your personal data will not be transferred to third parties for purposes other than those listed below.

We only pass on your personal data to third parties if:

  1. you have given us your express consent in accordance with Art. 6 para. 1 lit. a) GDPR,
  2. the disclosure is permitted in accordance with Art. 6 para. 1 lit. f) GDPR to protect our legitimate interests and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data,
  3. in the event that a legal obligation exists for the disclosure pursuant to Art. 6 para. 1 lit. c) GDPR, and
  4. this is legally permissible and necessary for the processing of contractual relationships with you in accordance with Art. 6 para. 1 lit. b) GDPR.

Personal data may be transferred to the USA as part of the processing operations described in this privacy policy. Companies in the USA only have an adequate level of data protection if they have certified themselves under the EU-US Data Privacy Framework and thus the adequacy decision of the EU Commission pursuant to Art. 45 GDPR applies. We have explicitly stated this for the service providers concerned in the privacy policy. In order to protect your data in all other cases, we have concluded data processing agreements based on the European Commission's standard contractual clauses. If the standard contractual clauses are not sufficient to establish an adequate level of security, your consent may serve as the legal basis for the transfer to third countries in accordance with Art. 49 para. 1 lit. a) GDPR. This sometimes does not apply to data transfers to third countries for which the European Commission has issued an adequacy decision in accordance with Art. 45 GDPR.

7. Technology

7.1 SSL/TLS encryption

This site uses SSL or TLS encryption to guarantee the security of data processing and to protect the transmission of confidential content, such as orders, login data or contact requests that you send to us as the operator. You can recognize an encrypted connection by the "https://" in the address line of the browser instead of "http://" and by the lock symbol in your browser line.

We use this technology to protect your transmitted data.

7.2 Data collection when visiting the website

When you use our website for informational purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the data that your browser transmits to our server (in so-called "server log files"). Our website collects a range of general data and information each time you or an automated system accesses a page. This general data and information is stored in the server log files. The following can be recorded

  1. the browser types and versions used,
  2. the operating system used by the accessing system,
  3. the website from which an accessing system reaches our website (so-called referrer),
  4. the sub-websites which are accessed via an accessing system on our website,
  5. the date and time of access to the website,
  6. an abbreviated Internet Protocol address (anonymized IP address) and,
  7. the Internet service provider of the accessing system
  8. .

We do not draw any conclusions about your person when using this general data and information. Rather, this information is required to

  1. to deliver the content of our website correctly,
  2. to optimize the content of our website and the advertising for it,
  3. to ensure the long-term functionality of our IT systems and the technology of our website and
  4. to provide law enforcement authorities with the information necessary for prosecution in the event of a cyberattack
  5. .

This collected data and information is therefore evaluated by us both statistically and with the aim of increasing data protection and data security in our company in order to ultimately ensure an optimal level of protection for the personal data processed by us. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.

The legal basis for data processing is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest follows from the data collection purposes listed above.

8. Cookies

8.1 General information on cookies

Cookies are small files that your browser automatically creates and that are stored on your IT system (laptop, tablet, smartphone, etc.) when you visit our website.

In the cookie, information is stored that results from the connection with the specific end device used. However, this does not mean that we obtain direct knowledge of your identity as a result.

The use of cookies serves to make the use of our website more pleasant for you. For example, we use session cookies to recognize that you have already visited individual pages of our website. These are automatically deleted after you leave our site.

In addition, we also use temporary cookies to optimize user-friendliness, which are stored on your end device for a specified period of time. If you visit our site again to use our services, it is automatically recognized that you have already visited us and which entries and settings you have made so that you do not have to enter them again.

On the other hand, we use cookies to statistically record the use of our website and to evaluate our offer for you for the purpose of optimization. These cookies enable us to automatically recognize that you have already visited our website when you visit it again. The cookies set in this way are automatically deleted after a defined period of time. The respective storage period of the cookies can be found in the settings of the consent tool used.

8.2 Legal basis for the use of cookies

The data processed by the cookies, which are required for the proper functioning of the website, are therefore necessary to safeguard our legitimate interests and those of third parties in accordance with Art. 6 para. 1 lit. f) GDPR.

For all other cookies, you have given your consent to this via our opt-in cookie banner in accordance with Art. 6 para. 1 lit. a) GDPR.

8.3 Notes on avoiding cookies in common browsers

You can delete cookies, only allow selected cookies or completely deactivate cookies at any time via the settings of the browser you are using. Further information can be found on the support pages of the respective providers:

9. Contents of our website

9.1 Registration as a user

You have the option of registering on our website by providing personal data.

Which personal data is transmitted to us is determined by the respective input mask used for registration. The personal data you enter is collected and stored exclusively for internal use by us and for our own purposes. We may arrange for the data to be passed on to one or more processors, such as a parcel service provider, who will also use the personal data exclusively for internal use that is attributable to us.

By registering on our website, the IP address assigned by your Internet service provider (ISP), the date and the time of registration are also stored. This data is stored against the background that this is the only way to prevent misuse of our services and, if necessary, to enable criminal offenses to be investigated. In this respect, the storage of this data is necessary for our security. This data is not passed on to third parties. This does not apply if we are legally obliged to pass it on or if it serves the purpose of criminal prosecution.

Your registration, with the voluntary provision of personal data, also serves us to offer you content or services which, due to the nature of the matter, can only be offered to registered users. Registered persons are free to change the personal data provided during registration at any time or to have it completely deleted from our database.

We will provide you with information about which personal data about you is stored at any time on request. We will also correct or delete personal data at your request, provided that this does not conflict with any statutory retention obligations. A data protection officer named in this privacy policy and all other employees are available to the data subject as contact persons in this context.

The processing of your data is carried out in the interest of convenient and easy use of our website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f) GDPR.

9.2 Services / digital goods

We only transfer personal data to third parties if this is necessary in the context of contract processing, for example to the credit institution commissioned with payment processing.

Further transmission of the data will not take place or will only take place if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.

The basis for data processing is Art. 6 para. 1 lit. b) GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures.

10. web analysis

10.1 We use Matomo

We have integrated the Matomo component of the provider InnoCraft Ltd. on this website, 150 Willis St, 6011 Wellington, New Zealand, integrated on this website. We have installed the Matomo software on our own server instance in the EU and do not transfer any data to the USA. These processing operations are only carried out if express consent is given in accordance with Art. 6 para. 1 lit. f GDPR. Matomo is a software tool for web analysis, i.e. for the collection, compilation and evaluation of data on the behavior of visitors to websites. Among other things, data is collected about the website from which a data subject came to a website (so-called referrer), which subpages of the website were accessed or how often and for how long a subpage was viewed. This is used to optimize the website. The software is operated on the server of the controller, and the log files, which are sensitive under data protection law, are stored exclusively on this server. Matomo places a cookie on your IT system. By setting the cookie, we are able to analyze the use of our website. Each time one of the individual pages of this website is accessed, the Internet browser on your IT system is automatically prompted by the Matomo component to transmit data to our server for the purpose of online analysis. As part of this technical process, we obtain knowledge of personal data, such as the IP address of the person concerned, which serves us, among other things, to trace the origin of visitors and clicks. Cookies are used to store personal information, such as the access time, the location from which access was made and the frequency of visits to our website. Each time you visit our website, this personal data, including the IP address of the Internet connection you are using, is transmitted to our server. This personal data is stored by us. We do not pass this personal data on to third parties.

11. Plugins and other services

11.1 We use Intercom

On our website, we use the communication platform Intercom, provided by Intercom Inc, 55 2nd St, 4th Fl, San Francisco, CA 94105, USA. Data processing purposes: Intercom enables us to interact with visitors to our website and users of our software, including messages, notifications and in-app chats, in order to provide efficient support. Data collected: The data collected may include your name, email address and other information voluntarily provided by you. Legal basis: Processing is carried out to improve the design of our services in accordance with Art. 6 para. 1 lit. f GDPR. Storage location and security: Our Intercom instance is hosted on servers in the EU and the information relevant to data protection law is stored exclusively on these servers. Cookies: Intercom places cookies on your IT system to enable effective use of the platform. These cookies enable us to analyze the use of our website. Automatic data transmission: Each time you visit our website or log in to our software, your Internet browser automatically transmits data to the Intercom component for support and analysis purposes. Personal information: This includes, among other things, your IP address, which is used to determine the origin of visitors and to analyze clicks. Data transfer: We do not pass on your personal data to third parties and use it exclusively for the stated purposes.

11.2 We use Sentry

We use the Sentry service (Sentry, 1501 Mariposa St #408, San Francisco, CA 94107, USA) to improve the technical stability of our service by monitoring system stability and detecting code errors. These processing operations are only carried out if express consent is given in accordance with Art. 6 para. 1 lit. f GDPR. As part of processing via Sentry, data may be transferred to third countries. The security of the transfer is regularly ensured by so-called standard contractual clauses, which guarantee that the processing of personal data is subject to a level of security that corresponds to that of the GDPR. We have concluded a valid contract with Sentry for this purpose https://sentry.io/legal/dpa/ Sentry serves these purposes alone and does not evaluate any data for advertising purposes. User data, such as information on the device or time of error, is collected anonymously and is not used for personal purposes and is subsequently deleted. Further information on this can be found in Sentry's privacy policy: https://sentry.io/privacy/.

12. your rights as a data subject

12.1 Right to confirmation

You have the right to request confirmation from us as to whether personal data concerning you is being processed.

12.2 Right to information Art. 15 GDPR

You have the right to obtain from us at any time, free of charge, information about the personal data stored about you and a copy of this data in accordance with the statutory provisions.

12.3 Right to rectification Art. 16 GDPR

You have the right to request the rectification of inaccurate personal data concerning you. You also have the right to request the completion of incomplete personal data, taking into account the purposes of the processing.

12.4 Erasure Art. 17 GDPR

You have the right to obtain from us the erasure of personal data concerning you without undue delay where one of the grounds provided for by law applies and insofar as the processing or storage is not necessary.

12.5 Restriction of processing Art. 18 GDPR

You have the right to obtain from us restriction of processing where one of the legal grounds applies.

12.6 Data portability Art. 20 GDPR

You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance from us to whom the personal data has been provided, provided that the processing is based on consent pursuant to Art. 6 para. 1 lit. a) GDPR or Art. 9 para. 2 lit. a) GDPR or on a contract pursuant to Art. 6 para. 1 lit. b) GDPR and the processing is carried out by automated means, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us

.

Furthermore, in exercising your right to data portability pursuant to Art. 20 (1) GDPR, you have the right to have the personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others.

12.7 Objection Art. 21 GDPR

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on Art. 6(1)(e) (data processing in the public interest) or (f) (data processing based on a balancing of interests) GDPR.

This also applies to profiling based on these provisions within the meaning of Art. 4 No. 4 GDPR.

If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves the establishment, exercise or defense of legal claims.

In individual cases, we process personal data for the purpose of direct advertising. You can object to the processing of your personal data for the purpose of such advertising at any time. This also applies to profiling insofar as it is associated with such direct advertising. If you object to processing for direct marketing purposes, we will no longer process the personal data for these purposes.

In addition, you have the right to object, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out by us for scientific or historical research purposes or for statistical purposes in accordance with Art. 89 para. 1 GDPR, unless such processing is necessary for the performance of a task carried out in the public interest.

You are free to exercise your right to object in connection with the use of information society services, notwithstanding Directive 2002/58/EC, by means of automated procedures using technical specifications.

12.8 Withdrawal of consent under data protection law

You have the right to withdraw your consent to the processing of personal data at any time with effect for the future.

12.9 Complaint to a supervisory authority

You have the right to complain to a supervisory authority responsible for data protection about our processing of personal data.

13. Routine storage, erasure and blocking of personal data

We only process and store your personal data for the period of time required to achieve the purpose of storage or if this is provided for by the legal provisions to which our company is subject.

If the storage purpose no longer applies or if a prescribed storage period expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.

14. Duration of storage of personal data

The criterion for the duration of the storage of personal data is the respective statutory retention period. After this period has expired, the corresponding data is routinely deleted, provided that it is no longer required for contract fulfillment or contract initiation.

15. Up-to-dateness and amendment of the privacy policy

This privacy policy is currently valid and has the status: February 2024.

It may become necessary to amend this privacy policy as a result of the further development of our website and services or due to changes in legal or regulatory requirements. You can access and print out the current privacy policy at any time on the website at "[LINK]".

This privacy policy was created with the support of the data protection software: audatis MANAGER.

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